Hugo's Store support shipping to majority countries worldwide, if you can not find your country in the address option list, please contact with us.
In normal condtions, packages shall be shipped in 3~5 working days after valid payment.
All goods shall be inspected carefully before packing.
We declare all our post packages in "catagory of items" as "gifts" with low value between 1USD to 20USD.
We ship orders strictly according to order address, if there is any changes of address, please inform us immediately before we shipping it out.
Time of delivery is counted after package shipped out, not time of placing order.
For packages shipped via EMS, DHL or other courier, majority packages would arrive in 5 ~ 15 days. Please understand and cooperate with us if the customs hold package for inspection.
Delivery time via post service(for reference only, delivery time would be affected by many factors)
7~22 Days: Asia, North America
12~39 Days: West Euro, Mid-East, Oceania, East Euro
30 ~ 65 Days: South America, Africa, South Africa
The customs held packages for inspection, please understand and kindly wait for the goods, you can also inform us to extend order protection time.
For any papers or help needed for customs clarification, please inform us, we shall reply you promptly.
The product selling in our store does not include any local taxes, nor we are obligated to pay local taxes. Please note this before ordering, especially for customers from Argentina.
For any question or problem towarding products sold or not sold from Hugo's Store, you are free to contact us, we shall reply you promptly.
We are all fishing enthusiast, we would be highly appreciated to any suggestions for improving our product quality and service standard.
We offer warranty service life span long, we care for what you care. Replacement or compensation shall be made according to per situation.
Service time: 8:20 a.m ~ 23: 30 p.m. Monday~ Saturday, you can also left us message if we are not there to reply you in real time.
Q: How to make payment?
A: you can pay using Visa, MasterCard, Western Union, Qiwi and bank transfer. MORE INFO.
Q: Can you do customize service?
A: Yes, Hugo's Store offer personalized service for some products, you are welcome to inquiry with us.
Q: How long can I receive my order?
A: Please review above column "time of delivery".
Q: What if I didn't receive my product or received problem item?
A: Please contact us immediately if there are any problem, we will help you solve the problem timely. Please do not promptly give negative comments".
Q: How to get an extra discount?
A: We will make discount or coupons time to time, please click "ADD TO STORE LIST" in our store gate page; another way is sharing us with your catches with our products.
Q: Can I ask you other questions?
A: Yes, we are allowed to answer any questions customers may have and would be happy to reply in the scope of our knowledge.
Your satisfaction is our persuite, please rate us 5 stars rates and positive comments.
Please not give negative comments or 3 stars or below before contacting with us, the best way to solve problem is talk to us.
If you are dissatisfied for any reason, please contact us before leaving feedback. We strive to ensure that you are satisfied with our purchase and will do everything we can to make sure you have a positive experience.
Review by: Jessika O.
For a kickoff, I think that the product is thoroughly made. In our time it’s rare to buy something of this quality for the given price. The material seems good and strong and you can say that the merchandise can serve you long enough. For me it is one of the most important traits in items of this sort. In the internet, you can easily find lots of products for an unfair price but the quality normally turns out to be quite low. In that context, it’s pointless keeping in mind its price.
Another important detail is that the product is fairly comfortable. In my thinking, this characteristics is one of the first things I take note of. I sometimes happened to find something that seemed fine but what turned out to be too inconvenient to use.
Some people also pay respect to the design of the thing. I figure, the given item looks handsome though this is my personal point of view.
As compared to other similar things I found on the web, undoubtedly this one is much better. Its quality-to-price ratio is more than attractive. This quality is no doubt worth the expense. I don’t like to pay over the odds when there’s merch of comparable quality for this cheap.
For another thing, I would say the item is totally worth paying for. I’m happy I found it and bought it.
The merch is a no doubt worth the posted price. The quality coupled with such a bargain price makes this merch a good purchase.